E-Commerce Executive

Account Management
London
Posted 3 years ago

the new global b2b marketplace

eCommerce Executives

      Overview

Bizuma is seeking an eCommerce Executive who will use their 1-3 years of retail, marketing service or eCommerce background to work with members of Retail Practice in driving the top-line sales for Bizuma’s customers and maintaining high levels of overall customer satisfaction. An eCommerce Executive supports the Optimization team through merchandising and marketing efforts on behalf of Bizuma clients.  In your role you will also have some direct customer interaction.

Responsibilities

  • Executes the delivery of client enablement and feature adoption workshops to drive channel optimization and maximize the subscription revenue of each customer
  • Helps in the creation of tools and assets designed to create efficiency improvements within Retail Practice
  • Maintains the highest level of customer satisfaction possible
  • Provides guidance to customers in the areas of feature adoption and platform optimization
  • Supports the Growth and Optimization group as needed to ensure operational success

Qualifications

  • Bachelor’s degree required
  • General working knowledge of many of the following business functions and/or concepts paired with desire and ability to rapidly learn and apply knowledge in these areas:
  • Merchandising and planning
  • Site search optimization, sorting rules and merchandising content optimization – exposure to any of these is beneficial
  • Content management
  • Analytics and Ecommerce KPIs (key performance indicators)
  • Email marketing
  • Online marketing, including CPC and CPA programs
  • SEO and SEM
  • SaaS software and business models
  • User experience design and usability
  • Information and integration architecture
  • Proficient knowledge in Microsoft PowerPoint, Excel and Word
  • Strong written and verbal communication skills
  • Adaptable to a fast-paced, dynamic work environment
  • Excellent communication skills in English
  • Further languages a plus

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