The information below explains our Terms and Conditions on the products which we sell and supply to you through our website.
Terms of Sale includes:
1. How to place/change an order with us on our WV Industries website
2. How to cancel your contract with us
3. Requesting for a refund/exchange for a product you purchased with us
Information on the Terms and Conditions in which you are able to use the website.
WV Industries reserves the right to change/update these terms and conditions at any time without prior notice to you. Therefore, the continuous use of the website following any such changes constitutes your agreement to be bound by these terms and conditions as they change. We request each time before placing an order that you review the terms and conditions.
Please note that you must be 18 years or older to purchase any products from our WV Industries website. By placing an order from our site you confirm that you are aged 18 years or older. As a consumer, nothing in this agreement affects your statutory rights.
This Website www.WV Industries.com is operated by WV Industries. All content on this website is owned or licensed to WV Industries (“WV Industries”, “we,” “us,” “our”). Our registered office address is: The Shard, 24th Floor, London, SE1 9SG.
TERMS OF SALE
PLACING AN ORDER AND CREATING A CONTRACT
Selecting an item and following the instructions on the website will guide you on placing an order with us. Your order will be placed on the moment you press “COMPLETE MY PURCHASE”. You have the right to review, correct, input any errors in your order anytime up until the moment you click the “COMPLETE MY PURCHASE” button
After your order has been submitted and received by us, you will receive an order acknowledgement email reviewing the products in which you have just ordered. Please note this email is not a confirmation or an acceptance of your order by us, but an acknowledgement.
Once we have determined the availability of stock on your purchase and your payment has been authorised, we will arrange your goods to be shipped from our warehouse. This is where we will send you an email notifying and confirming that your products have been dispatched and further delivery details of your item. This email confirms we have accepted your order.
Creation of a legally binding contract between us and you forms upon you receiving the second despatch confirmation email. No product will be shipped until payment of purchase has been made in full.
f we decide that we cannot or do not accept the order placed by you for whatsoever reason, we will notify you.
We recommend you retain all emails relating to your order and contract with us and it is your responsibility to notify us of any errors or inconsistencies in the order by contacting us ASAP by email: support@WVIndustries.com or telephone: +44(0) 208 133 2489
PRODUCT DESCRIPTION AND AVAILABILITY
We try to be as accurate and specific as possible in our descriptions and availability of our products that has been listed on our website. Information about type, colour, size, quantity of stock and overall description is written to the utmost accuracy and we ensure the information we provide is correct. If however our website does contain a few inaccuracies, we reserve the right to correct/update/change at any time without prior notice to you.
If a product you have ordered is unavailable or out of stock at this moment in time, we will inform you as soon as possible. If an item is out of stock we will try to provide you estimated information on when it will be available again to be delivered to you. You are entitled to cancel your order and receive a full refund from us if you have already been charged in full. See our Returns Policy section for further information.
Please note colours of our products on our website may depend on your monitor/screen, therefore we cannot guarantee that the colour displayed on your screen will be completely accurate and may vary.
PRICE AND PAYMENT
Each product on our website is quoted in GBP (£) and includes UK sales tax (VAT) where appropriate. Prices that are displayed on the product pages are not inclusive of delivery charges, at WV Industries we offer Free UK Delivery on all our products. See our Delivery Information section for further information.
At www.WV Industries.com we aim to be accurate in our pricing and we reserve the right to change/amend the price of a product if we encounter any typographical or system error which have listed incorrect prices. All order confirmations will have the correct price which you will pay in full.
We will charge you as soon as soon as your order has been placed and confirmed we have the product in stock at that moment in time. We accept payment by Visa, Mastercard, Maestro, Solo and via Paypal in GBP (£).
DELIVERY, CANCELLATIONS AND RETURNS
Please refer to our or Returns Policy for full information on:
1. Delivery costs by destination and item type
2. Estimated delivery time
3. Your rights to change/cancel an order
4. Our general returns policy
5. Returns procedure
We have a general 30-day return policy for unwanted items, consumers have 14 days in which they cancel their contract with us. We strongly recommend before ordering an item to ensure that you have taken into account the measurements of an item so that they can be delivered with ease and are accessible through your front door.
Promotional codes cannot be used in conjunction and/or combined with any other offer/discount.
Promotion codes are only valid on full price products.
The contract that has been formed between us means that only you and we shall have any rights to enforce any terms. Any changes to the conditions that govern our relationship with you must be in writing and signed by both participants. If any part of these terms and conditions or any provision in which we exclude our liability to you is held by any court or other competent authority to be unenforceable, the affected terms will be removed and the enforceability of any other part of these terms and conditions will remain unaffected.
INTELLECTUAL PROPERTY RIGHTS
All content of the WV Industries site (or third party licensors) belong to us. You therefore acknowledge that all designs, images, illustrations, audio, video, sound and any other arrangements on this Website in whatever format are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by us, or its licensors.
We do not license or grant you the right to use any trademark displayed on the website without any written permission expressed by WV Industries or our licensors.
By continuous use of this website you agree to respect the intellectual property rights of WV Industries and will not copy, download, reproduce, change, modify, license, transmit or sell/exploit any material or content contained here for commercial purposes.
THIRD PARTY LINKS
In an attempt to add value to our visitor’s experience you may find links or references to third party materials and websites outside of www.WVIndustries.com If you choose to access the linked website, you do so at your own risk and acknowledge and agree that we do not endorse, authorise or control these alternative links. Therefore, we hold no responsibility or liability for the independent policies/actions/content/resources of such websites.
DISCLAIMER AND WARRANTIES
Material and content displayed on WV Industries are provided “as is” and “as available” basis without any representation or endorsement made without any warranties of any kind, whether express or implied. We try to use all reasonable endeavours in providing complete accuracy of any information we place on our website. We make no representations or warranties whether express or implied about the accuracy, completeness, reliability, adequacy or suitability for any purpose of the information on this Website.
We understand that this Website may contain typographical and technical inaccuracies and errors, all liability of WV Industries in the event of these inaccuracies or errors is expressly excluded to the fullest extent permitted by law.
LIMITATIONS OF LIABILITY
WV Industries, or any of its directors shall not be liable to the fullest extent permissible under applicable law for any special or consequential damages or loss that arise from the use of/or inability to use the materials on this site.
This comprehensive limitation of liability applies to all damages of any kind, including any economic losses, income or profit, compensatory, direct, indirect or consequential damages, loss of goodwill or reputation, loss and/or damage to property claims of third parties in connection with the supply of our goods.
None of the terms above are intended to limit any local or statutory rights you may hold as a consumer.
Nothing in these terms and conditions shall exclude or limit our liability to you in regards to death or personal injury resulting from our negligence or that of our agents and/or employees.